Privacy Policy

Last Updated: June 2, 2025

This Privacy Policy explains how KeratinRX (“we,” “our,” or “us”) collects, uses, and protects the personal information you provide when visiting or interacting with our website, www.keratinrx.com (the “Site”).

By using our Site or submitting any personal information, you agree to the terms of this Privacy Policy.

Information We Collect

We collect information in the following ways:

Information You Provide

  • Name, email address, phone number, business name
  • Professional license or certification number
  • Billing and shipping addresses
  • Account login details (username, password)
  • Any additional data you provide in forms, emails, or during account registration

Automatic Data Collection

  • IP address, browser type, device type
  • Cookies and usage data
  • Time spent on pages, referring pages, and other analytics data

How We Use Your Information

We use your information to:

  • Verify your professional eligibility for wholesale access
  • Fulfill and manage orders
  • Send order confirmations and shipping updates
  • Provide customer support
  • Improve our website and product offerings
  • Send important account or policy updates

We do not sell, rent, or trade your personal data with third parties.

Sharing Your Information

We only share your data with trusted service providers who help us operate the Site and deliver services (e.g., payment processors, shipping partners). These providers are bound by confidentiality and security obligations.

We may disclose information if required to comply with a legal obligation or to protect our rights and the safety of others.

Cookies & Tracking Technologies

Our Site uses cookies and similar tracking tools to enhance your experience and analyze website traffic.

You may disable cookies in your browser settings, though some features of the Site may not function properly without them.

Data Security

We implement appropriate technical and organizational safeguards to protect your data. However, no online system is ever completely secure. You are responsible for maintaining the confidentiality of your login credentials.

Children’s Privacy

Our website and services are intended for use by licensed professionals only. We do not knowingly collect data from individuals under 18 years of age.

Your Rights

If you would like to access, correct, or delete your personal data, or if you have questions about your data, contact us at info@keratinrx.com.

Policy Updates

We may update this Privacy Policy at any time. The “Last Updated” date will reflect the most recent changes. Continued use of the Site after updates signifies your acceptance of the new terms.

Contact Us

For any privacy-related inquiries, please contact info@keratinrx.com