Terms of Service

Last Updated: June 2, 2025

Welcome to the KeratinRX Professional Store. These Terms of Service (“Terms”) govern your use of this website (the “Site”) and any purchases made through our wholesale portal. By registering for an account, placing an order, or browsing the Site, you agree to comply with and be bound by these Terms.

Wholesale Eligibility

KeratinRX sells exclusively to licensed salon professionals. All applicants must submit a valid license or professional certification. We reserve the right to approve, deny, or revoke access to our wholesale portal at any time.

Account Registration

You must register for an account and receive approval before accessing wholesale pricing or placing orders. By registering, you confirm that all information provided is accurate, complete, and kept up to date.

Pricing & Orders

All prices listed are in U.S. Dollars (USD) and are subject to change without notice. Product pricing is visible only to approved professional accounts. Orders are subject to availability and acceptance by KeratinRX.

Sales Tax

Sales tax may be applied to your order depending on your state and resale status. If you have a valid resale certificate, you are responsible for providing that documentation upon request.

Payment

Payment is due at the time of purchase. We accept all major credit/debit cards and digital wallets. Your payment must be successfully processed before your order is fulfilled.

Shipping & Delivery

Orders are shipped Monday–Friday from our fulfillment center. Processing times may vary. You will receive a confirmation email with tracking details once your order has shipped. See our Shipping Policy for more.

Refund & Returns

All sales are final. Returns are only accepted for items that are damaged, defective, or incorrect. See our Refund & Returns Policy for full details.

Intellectual Property

All content, including logos, branding, product names, and website design, are the intellectual property of KeratinRX and may not be copied, reproduced, or used without written permission.

Account Termination

We reserve the right to suspend or terminate your account at our discretion, particularly in cases of abuse, fraud, resale to unqualified individuals, or misrepresentation.

Limitation of Liability

KeratinRX is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of products. Our maximum liability is limited to the amount paid for the relevant order.

Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the Site constitutes your acceptance of any revised Terms.

Contact

For questions about these Terms, please email us at info@keratinrx.com.